"At the core, we respect ESM and ESM understands Harrison College.”

Marc Konesco, VP, Marketing & Enrollment

                                                                        "By utilizing ESM, it has allowed our admissions team to focus on what they’re good at – interviewing – while cutting out wasteful activities such as chasing leads.”

Mark Evans, VP, Marketing and Admissions

"ESM is a true partner that works with us to solve problems. They come very openly and honestly to the table and we have a good working relationship.”

Yvonne Simon, CEO, SNHU Online

"By partnering with ESM, we took away the tedious aspect of chasing leads so our admissions reps could spend quality time enrolling students."

Tony Amato, VP, Marketing & Admissions

“When I visited ESM’s facility, all my dreads of following a call center approach for admissions vanished.”

Yvonne Simon, CEO, SNHU Online

"ESM provides us with well-trained reps and metrics-based reporting."

Tony Amato, VP, Marketing & Admissions

"Our relationship is one in which openness and frank discussions are weaved into everyday conversations as constant improvement is focused upon.”

Marc Konesco, VP, Marketing & Enrollment

"ESM has been great to work with and has improved the efficiency and effectiveness of our admissions team."

Mark Evans VP, Marketing and Admissions

“They possess the sophisticated contact strategies of a call center, but also have a great awareness of the education market and are extremely student-centric.”

Yvonne Simon, CEO, SNHU Online

"We experienced a 30% increase in applications and freed up our staff to focus on qualified leads."

Joseph Holt, Director, Marketing and Admissions

"ESM is a valued partner. They possess excellence in technology and execution as well as maintain a culture that is similar to Harrison College.”

Marc Konesco, VP, Marketing & Enrollment

“There is a willingness to work with us to up our game in order for their game to be lifted as well.”

Paul LeBlanc, President

“ESM's predictive dialing technology and ability to quickly staff up to meet our needs has enabled us to respond to inquiries in minutes rather than days."

Joseph Holt, Director, Marketing and Admissions

“Our working relationship with ESM feels like a partnership.”

Paul LeBlanc, President

Tony Amato, VP, Marketing & Admissions

“ESM models the philosophy of continuous improvement and is a kindred spirit with SJVC in their dedication to education."  

Joseph Holt, Director, Marketing and Admissions

“[ESM] ...allows us to better compete with our for-profit counterparts.”

Paul LeBlanc, President

"We’ve found them to be true to their word and they have delivered on their promises.”

Tony Amato, VP, Marketing & Admissions

“ESM brought benchmarking, accountability and productivity to our inquiry management efforts that we simply didn’t have in-house.”

Paul LeBlanc, President